Search Engine Marketing

Keep your website new with news

Monday, January 18th, 2010

newspapersWhat do you want your website content to do for your business? You probably want to attract the attention of search engines, to raise your online profile and to gain potential clients’ confidence in your business. One way you can help achieve all of these goals is to include a ‘News’ section on your website.

The most efficient news sections are designed to be quickly updatable and usually keep news items to 250 or so words, an ideal length for attracting Internet readers. This can always link to a longer article on your company blog if you feel there is more to say. However, if you do create longer versions, ensure they have a purpose. As with all web content, news items and associated articles should be kept clear and concise. Use exactly as many words as you need - not a single letter more. A regular schedule of fresh content means your site will be crawled more often by the search engines.

A frequently updated website also sends a strong signal to potential customers that you are an active and dynamic company. It gives them an insight into your aims, achievements and work in the current market that product descriptions and static pages can’t achieve. To this end, consider a variety of news posts on a variety of topics. Types of posts may include articles on product and company news (upgrades, promotions, recent press coverage); as well as wider industry news.

Online news sections can work really well in tandem with business blogs: the former can demonstrate your organisation’s leadership in its industry, whereas the latter offers a more informal platform for potential customers to interact.

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Google signs search deals with Facebook and MySpace

Tuesday, December 8th, 2009

webgrid1Google has taken the next step towards real-time search results by signing deals with MySpace and Facebook to include publicly available status updates in its search index. Google recently signed a similar agreement with Twitter. According to a Google spokesperson, the partnerships will go live on Google across all English language domains (both .com and .co.uk) “over the coming days.”

When a Google user runs a search on a particular topic, they will now receive real-time updates from the three social media sites as well as the usual list of search results – a development the business community would do well to take on board. Search engine optimization efforts will now need to include a social media presence if businesses are to succeed in putting their brands at the top of the Google search results for relevant search terms.

In a recent interview with The Telegraph, Tom Stocky, Google’s director of product management said: “People want the most up-to-date information and that’s what services such as Twitter have provided a great platform for – which is why we are really happy to work with them and gain access to that information so we can deeply embed it into our search system.”

Stocky emphasized the importance of speed to Google search: “Search speed means two things: one – how quickly results come back to you and two – how quickly we can update the information. Adding real-time results to our product will massively help with the latter part of this definition. We have to make our results as fresh and relevant as possible.”

Bing is also taking steps towards real-time search results. It is currently running a separate site which integrates ‘tweets’, although it has yet to integrate Twitter updates into its main search. The company is also working on a similar dedicated site for Facebook updates.

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Bing’s verdict on link building: content is king!

Wednesday, December 2nd, 2009

webgridContent has to be at the centre of a successful link building strategy. That’s the verdict from Bing, the new search engine from Microsoft which aims to rival Google. The search engine’s webmaster blog clearly states:

“We’ve said it before, and you’ll hear it said again: content is king. Providing high-quality content on your pages is the single most important thing you can do to attract inbound links.

“If your content is unique and useful to people, your site will naturally attract visitors and, as a result, automatically get good links to your site. By focusing on great content, over time, your site will naturally acquire those coveted inbound links.”

Here are Bing’s top tips for stellar web content:

•  Develop your site as a business brand and be consistent about that branding in your content

•  Identify relevant industry experts, product reviewers, bloggers, and media people and let them know about your site and its content

•  Write and publish concise, informative press releases online as developments warrant

•  Publish expert articles to online article directories

•  Participate in relevant blogs and forums and refer back to your site’s content when applicable (Note that some blogs and forums add the rel=”nofollow” attribute to links created in user-generated content (UGC). While creating links to your content in these locations won’t automatically create backlinks for search engines, readers who click through and like what they find may create outbound links to your site, and those are good.)

•  Use social media sites such as Twitter, Facebook, and LinkedIn to connect to industry influencers to establish contacts, some of whom may connect back to you (be sure you have your profiles set up with links back to your website first)

•  Create an online newsletter on your site with e-mail subscription notifications

•  Launch a blog or interactive user forum on your site

•  Join and participate in relevant industry associations and especially in their online forums

•  Ultimately, strive to become a trusted expert voice for your industry and let people know that your website contains your published wit and wisdom

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Search engines shift to real-time results

Tuesday, October 27th, 2009

Google and Twitter have announced a partnership which will give Google access to the full feed of every user’s “tweets”. The move is the strongest indication yet that the search engines are moving towards real-time search results.

Google has already been pipped to the post by new search engine Bing, which has already made Bing Twitter Search available in the US and has signed a deal with Facebook to add public Facebook updates to its search results.

Probably the best explanation for why real-time data has become so important to the search engines comes from Erick Schonfeld of TechCrunch. Here’s what he had to say on the topic: “Tweets and other real-time data streams are valuable to Google and Bing because for many types of searches (news, events, sports, stocks, shopping, etc.), the most recent information is often the most relevant.

“And it’s hard to beat millions of people Tweeting out their thoughts … for real-time information about every subject imaginable. Google and Bing need access to this stream of data if they want to keep their results fresh and relevant.”

Google, of course, has already taken a couple of steps towards real-time search. Users performing Google searches can now filter their results to display only pages posted within a specific time-frame – even as recently as the previous seven days. They can also choose to search only blog results as opposed to all web results.

The shift towards real-time search has fairly obvious repercussions for the digital marketing and SEO industries. If a business wants a presence in the search results it needs to make sure it is adding regular content both to its own website and to social media platforms. Static web pages could soon be displayed so far down the search results as to be virtually invisible ….

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The 3 golden rules of SEO content

Wednesday, October 21st, 2009

1)    It’s gotta be regular! If you want your website to appear anywhere in Google, you MUST update it with fresh SEO content on a regular basis. At a minimum, you need to be adding content to your site once a week – if you can do it more often, that’s even better. The operative word here is “adding”. There’s a mistaken belief in some circles that you should re-write your existing pages on a regular basis, when in fact it’s adding new content that will really boost your chances in the search engines. Try to ensure that the majority of your SEO content is unique. It’s OK to post an occasional piece of content from another site but keep in mind that Google is looking for sites with something original to say.

2)    Write a blog. A lot of websites are “static”, i.e. basic brochure-style sites with content that don’t really need embellishing or updating. Installing a blog is therefore a neat solution to the problem of needing to add regular content. The blog can have its own section on the site (www.sitename.co.uk/blog) and any number of posts can be added without disrupting the overall usability of the website. If you use a CMS (Content Management System) like Wordpress for your blog, you’ll find it’s as easy to use as Microsoft Word. Lace your blog articles with your keywords and link those keywords to other pages of your site for extra SEO brownie points.

3)    Say something useful. A business blog is only as good as the topics it writes about. After all, you want the readers to engage with your carefully crafted SEO content and subsequently take an interest in your products and services. What do your customers find interesting and useful? The reason our own SEO content focuses on blogging is because we’re a team of article writers and blog writers and we want to attract readers who share our interests. Don’t make the mistake of using your business blog as your personal diary. Your blog needs a consistent theme that’s relevant to the needs and interests of its readership.

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Social Media Marketing Checklist

Tuesday, October 20th, 2009

This checklist was put together by Internet Marketing expert Nikki Pilkington, who was in turn inspired by Social Media expert Chris Brogan. Follow these social media marketing strategies every day to develop your relationships with customers, future customers, suppliers and other business contacts.

Daily Social Media Marketing Checklist

Twitter

1.    Retweet 7 things – to my mind, retweeting is the life blood of Twitter, and sharing of information is key. But let’s not forget, retweeting someone’s tweets instils a sense of loyalty too, and they’re more likely to retweet your items in return. DON’T retweet willy nilly – before doing so think “Are my followers going to be interested in this?”

2.    Reply to at least 5 people, with FULL replies – Twitter should be a 2 way thing – use it to build relationships, not as a broadcast medium. Don’t just reply with a ‘I agree’ or ‘Thanks’ – take the time to reply with a full message, a thought, a question.

3.    Recommend 1 person you admire – bring their tweets to the attention of your followers – you’ve found your followers someone new to follow, and you never know, it might catch on and you’ll be the focus of the next recommendation. People like to be appreciated – if someone’s done something good for you, let the Twitterverse know!

4.    Follow back at least 10 people - not following for the sake of following, but check out your new followers and see who’s worth following back. Chris and I both use an autofollow system (I cull the spammers, broadcasters and people of no interest to me regularly), but you could do this by hand if you have the time.

5.    10 minutes of polite chit chat goes far – it’s easy to ignore people who send you messages if you don’t know them, but spending a few minutes chatting might be the difference between them remembering and recommending you or just dumping you for being rude .

6.    Tweet 3 business related Tweets – these could be related to your industry, or links to your own blogs or products / services – people seeing your tweets will begin to align you with that industry in their mind. After all, a lot of us are using Twitter to promote our business.

7.    Tweet 2 personally related Tweets – let people see the person behind the Twitter account. I’m not talking about ‘I had a cheese sandwich for lunch’, but the more people feel they know about you, the more they feel they’ve built up a relationship with you.

8.    Ask at least one question that requires answers - asking questions and discussing the answers moves Twitter back into that 2 way medium, and who knows what nuggets of info you’ll find out? My favourite is to ask people what 3 words they think of when they see my name – the answers are illuminating (and sometimes a little bit odd!)

Facebook

1.    Check in on Birthdays on the homepage - it takes 2 seconds to post a Happy Birthday message on someone’s wall, or drop them a Facebook message. Posting on someone’s wall means that all their friends get to see your message too. Chris recommends sending the Birthday Wishes by email for the surprise factor, which is also cool and maybe a little more personal!

2.    Respond to any comments on your wall - it’s polite to respond to any comments on your wall, if they warrant a reply, so get into the habit of doing so before you forget!

3.    Post at least one status message daily – keep people updated and keep you in their minds – don’t get over eager though and post all of your Twitter updates (including retweets and @ messages) into your Facebook status feed – it’s one of the quickest ways to find yourself ‘hidden’! Use the different parts of the status update – make a comment, share a video, share a link – promote conversation where possible!

4.    Share at least 3 interesting updates you find - if someone posts an update you like, use the ’share’ button to post it to your profile – much like retweeting on Twitter it promotes the originator and allows you to share new things with your contacts.

5.    Comment on at least 7 updates or status messages – it doesn’t take long to put a quick comment or ‘like’ on the status updates on your feed page – and people like to have comments; who knows, they may reciprocate  Also remember that comments you post on people’s links or updates are available for all of their contacts to view.

6.    Leave a message on 2 fan pages – spend a few seconds posting on a fan page – not only will you help the page out, you’ll reach people you’re not connected to

7.    Leave a message on the walls of 2 people – not been in touch with someone for a while? A simple ‘hey, how are you doing’ message on their wall shows them you’re thinking of them and keeps you in touch without taking up loads of yours or their time.

8.    Respond to event invitations – I respond to all event invitations by posting on their wall, whether I can attend or not. If I can’t I wish them well and apologise for not being able to make it. A link to my website mens they can find my details if they want to, and I’ve made many new contacts this way.

9.    Recommend at least one person to your contacts – OK, you might not want to do this every day, but in the same way as you’d recommend someone on twitter, why not do the same on Facebook  you can do this in your status update and it doesn’t take long. I sometimes post details of pages I’ve become a fan of here.

10.    Add at least one update to your group / fan page - I’m as guilty as anyone of not always doing this, but the worst thing you can do with a group / fan page / business page is leave it stagnant – update it daily even if you think no-one is reading!

LinkedIn

1.    Accept any invitations it makes sense to accept – a minute or so each day accepting invitations means they don’t pile up and become unmanageable. If you don’t think it’s sensible to be connected, then by all means don’t accept.

2.    Enter any business cards to invite them to LinkedIn – if you network offline it makes sense to connect to the people you’ve met on LinkedIn (and any other online networks they’re a part of)

3.    Drop into Q&A and see if you can volunteer answers - showcase your expertise with a quick answer or two – I’ve gained business from this, and you neverknow what opportunities may arise.

4.    Provide 1 recommendation every few days – if you’ve worked with someone or are happy to recommend them, then write an honest recommendation -  people like to be appreciated, and you’ll find that you get honest recommendations in return.

5.    Update your status at least once a day – people seem to forget that there’s a status update facility on LinkedIn too, and it feeds into an ‘activity feed’ that is shown on your contacts’ LinkedIn home page.

6.    Make at least one introduction - again this doesn’t need to be every day, but if you see someone needs or wants something and you know someone who can help – introduce them – it makes sense and makes all three of you happy!

Blogs

1.    Reply to at least 5 comments on your blogs – if people have taken the time to comment on your blog, it’s polite to reply to at least a few of them where possible. It makes them more likely to reply again in future, and stimulates conversation on your blog.

2.    Comment on a couple of your commentators’ blogs – follow the links your commentators leave, and have a quick read of their blogs. Repay their comments by leaving a few of your own. You get to make them happy and leave a link to your site. Win/win I say!

3.    Stumble or Socially Bookmark your commenters’ blogs – if you like what they write, give them a bit of a traffic boost by Stumbling them – they might do the same for you.

4.    Write the occasional blog post promoting another blog – not only is it an easy blog post to write, new content for your blog / site, but it helps your readers find new blogs (so they love you) and the owner of the blog you’ve recommended will love you for ever more. (This may be a slight exaggeration).

5.    Email a synopsis of recent posts at least once a month – I have to admit I’m a bit lax on this, but when I have done it regularly (to members of an opt in list of course) it has resulted inmore traffic, more comments, and ultimately more enquiries.

6.    Find 2 new blogs to comment on every day – it’s easy to stick with the blogs you know, but new blogs are cropping up all the time – take a few minutes to find them and leave a couple of comments. You get to read new things, leave your ‘brand’ in new places, and help out a blog that might need comments.

Forums

I’ve generalised here as you could be a member of many forums, and they’re not all the same.

1.    Reply to at least 2 threads every day – it’s easy to let your forums go when you’rebusy, but it really takes no time at all to scan through recent threads and drop in a couple of replies. You’re helping to keep the forum going, making sure people don’t forget about you, and people love people who reply to their threads.

2.    Post one new thread – I admit this one sounds easier than it is, and it’s not great t post for posting’s sake – but if you have news, have read something in the news, or simply want to raise an issue, don’t wait for someone else to do it – start a thread yourself!

3.    Make a point of thanking people who reply to you – a takes seconds to drop someone a line to say thanks – they’ll appreciate it more than you imagine.

4.    Accept any connections that make sense – lots of forums allow you to ‘connect’ with other members – it’s worth accepting any connections that make sense to you, and maybe initiating a few too.

5.    Recommend a member’s blog or website and say why – in the same way as you’d recommend someone on Twitter etc, a quick post saying why you like someone’s blog or website, especially if they’ve done work for you, goes a long way. Some forums have specific groups for this, so make sure you’re witin the rules. And granted, you wouldn’t do this every day, but there’s nothing to stop you from replying to someone’s posts on a thread with a quick ‘love your blog’ message.

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Guest blogging: the low-down

Tuesday, October 13th, 2009

Blog article writer

One of the best ways to get your company name out there in cyberspace is to publish articles – both on your own blog and on other people’s. Ask other bloggers if they will publish your article along with a link back to your site – as long as what you’re writing about is relevant to them, and the nature of your business is not in direct competition with theirs, most bloggers will agree to let you do this – after all, they get some free web content out of it.

There are a number of things you need to consider when it comes to blog writing. First, you need to pitch your idea to the blog on which you want to publish an article. It’s a good strategy to pitch the idea before writing the article itself as a) you’ll find out straightaway if your proposed article isn’t of interest and b) it’s a good opportunity to get some guidance about how to shape your article.

When a blogger has given you the green light to write an article for their website, make sure you keep the readers of the blog in mind at all times. This will help you to ensure that both the content and style are appropriate for the people who are going to read the blog.

You also need to keep the blog owner in mind. What are their objectives? They are likely to want website content that’s optimised with particular keywords. Earn extra brownie points by finding out what these keywords are and working them into your article. If your writing helps the blog attract traffic from the search engines you will almost certainly be invited back to write for it again!

Finally, help the blog owner out by publicising the article you’ve just written. Link to it from your website and your social networking pages on Twitter and Facebook. Go back to the blog post from time to time in order to respond to any comments that readers have left. Keep the dialogue going as long as possible for everyone’s benefit.

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Teens don’t like Twitter, says new report

Monday, July 27th, 2009

Analysts at investment banking giant Morgan Stanley were given a run for their money this month, when 15-year-old intern Matthew Robson produced a report giving unprecedented insight into teenagers’ use of different media, revealing that young people are eager to try new media technologies and switch among them, but that their usage is primarily dictated by their very limited spending power.

Robson “texted a few friends to get ideas” when asked by the bank’s European media research desk to produce an account of his friends’ media and communications habits, and wrote up the report in a single day.

His findings made stark reading for the bank’s clientele. Teenagers see advertising as “extremely annoying and pointless”. They “cannot be bothered” to read a newspaper, never buy CDs or use yellow pages directories, and generally try to avoid paying for anything other than concerts and cinema tickets.

Most teenagers (8 out of 10 according to Robson) are fond of music, but reluctant to pay for it, preferring to download it illegally. He notes that teenagers from high-income families play music on iPods, whereas those from low-income families tend to use mobile phones.

Unsurprisingly, the internet is hugely popular, with most teenagers “heavily active” on a combination of social networking sites. Facebook is the most common, but Twitter has quickly fallen out of favour, since teenagers prefer to use their limited phone credit to text friends rather than updating their Twitter feed.

The biggest challenge in Robson’s report is to advertisers, since it is apparent that teenagers actively avoid advertising, changing channels during commercial breaks, ‘ignoring’ conventional outdoor advertising, and considering online banner ads and pop-ups “extremely annoying”. Robson does suggest, however, that teens might be a lot more responsive to viral marketing and to quirky or unusual campaigns.

Robson’s report has caused a huge stir across the world, with his findings being debated by banks, newspapers and media conglomerates, as well as many thousands of internet users. It remains to be seen whether it will make any difference to the way the media targets the next generation.

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Recession requires changes to keyword analysis

Wednesday, June 3rd, 2009

PPC management agencies have gone back to the drawing board when it comes to keyword analysis. They are noticing a shift in the keywords that are driving consumer online spending habits.


Siddharth Shah of Efficient Frontier, for example, has noticed that loans and lending related keywords are not performing very well in the current economic climate, even though keywords such as “credit,” “lending” and “mortgage” have seen a huge jump in impression volume.


More searches and more traffic does not necessarily lead to more sales, of course – as we’re always telling our own clients! In fact, a large number of impressions and clicks without the subsequent conversions spell very bad news for organisations relying on PPC to drive enquiries and sales, because every ad that a user clicks on costs the organisation money. More consumers may be searching for financial information simply because the topic is high profile, rather than because they are interested – or qualified – to purchase a financial product.


So, which popular keywords are resulting in sales? According to Shah, the travel industry has seen a spike in search volumes for “cheap” and “discount” related keywords – these are increasing their impression volume and monetizing well. Keywords associated with more luxurious travel (e.g. “cruise” and “hotel”) are producing a lower conversion rate than they were last year. Furthermore, the “hotel” searches included several thousand combinations of hotel with location names and hotel brand names. Shah told Search Engine Land: “This indicates a shift in consumer thought patterns. People are less brand focused, and more value conscious. Clearly frugality is in.”

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Battle of the search engines

Thursday, May 28th, 2009

“Googling” may have become a verb in its own right, but that isn’t stopping other search engines from trying to steal the Internet giant’s crown.

Yahoo and Microsoft, which handle 20.4% and 8.2% of all Internet search queries respectively, are both on the cusp of unveiling new technology that will enable their results to be displayed in relevant groups rather than a list of links. Microsoft’s new search engine is rumoured to be called Bing, and will replace the current search engine Live. Not much is known about Bing yet, although Chief Executive Steve Ballmer is due to speak at the All Things Digital conference later today, so he may soon reveal more. A search for “web copy writer London” (we’re sticking with the industry we know!) via Bing may display information about how to write for the web, alongside details of copy writers local to London, and web copywriting blogs. Such a search on Live.com currently generates a list of links related to copy writing – some relevant, some not - that users have to go through individually in order to find what they’re looking for.

Yahoo’s strategy is similar: the company aims to display images and answers from databases instead of a series of links. It is no surprise, then, that Yahoo and Microsoft are in talks to tackle Google by collaborating with each other on search. In fact, Sandeep Aggarwal, senior Internet research analyst with Collins Stewart LLC, thinks there will be a Microsoft-Yahoo search deal by the time the companies report their quarterly results in late July.

If competing search engines think Google is resting on its laurels, however, they could be in for a shock. New improvements are being made to the Google Suggest tool which was recently introduced to give users more control over their search results. Suggestions will now be provided when users make additional search queries from results pages whereas previously they were only offered when making a query from the Google homepage. Relevant past searches will be displayed when users have web history enabled, so they can repeat some of the searches they carry out most frequently. Sponsored links will also appear in the list of suggestions, which could help companies who want to target users most interested in their products and services with search engine marketing and pay per click ads.

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